Healthcare & Health Technology

Extending care beyond the clinic wall

Healthcare delivery is being rewritten by technology — new models of care, new ways to reach patients, and new expectations for what happens between appointments. Softweb brings AI, machine learning, and digital health engineering to that gap, partnering with health innovators like Davy Health.

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Health Technology is emerging as a strategic growth sector in its own right

New machinery and new software are changing how care is delivered, managed, and experienced — applying AI and engineering discipline to improve patient service, ease the load on care staff, and close the gaps that appear between appointments.

Rwanda → East Africa → Africa

Davy Health — Voice AI for Chronic Disease Management

Continuous healthcare for patients left behind between clinic visits, delivered through a voice care layer that works across every phone category — no app required.

Operations & Production

The Problem: Comorbidity Fails Between Visits

The danger isn’t a single diagnosis — it’s unmanaged, overlapping chronic risk in the days and weeks between care encounters. A clinic visit sets a care plan; what happens next is where things break down.

An App-Dependence Problem, Not a Phone Problem

Most digital health apps quietly assume conditions that the highest-risk patients often don’t have — a smartphone, app literacy, and a reliable data bundle.

Step 1

Receive or Make a Call

Works on any phone category — smart, feature, or shared.

Step 2

Voice AI Prompts

Guided conversation with local-language support.

Step 3

Risk Detection

Captures symptoms, medication use, and reported readings.

Step 4

Clinical Escalation

Dashboard review with human follow-up where it’s needed.

Market Opportunity: A Platform Wedge

Davy Health starts with cardio metabolic co-morbidity, then expands by workflow into adjacent chronic-care needs — HIV adherence, maternal health, mental health, elder care, and preventive medicine.

An honest starting point, not an overstated track record

Our AI and engineering practice is built to stand beside it. We support health innovators like Davy Health with the same infrastructure, data, and AI discipline we bring to every industry we work in. Healthcare isn’t our prime focus today, but if it’s part of your roadmap, this is where that conversation starts.